This property advises that enhanced cleaning and guest safety measures are currently in place. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. Special requests can't be guaranteed and may incur additional charges. Special requests are subject to availability at the time of check-in. Thank you for choosing to stay with us on this visit.Ĭharges for extra guests may apply and vary according to property policy.Ī cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. However, since these bugs also travel in guests bags, we try our best eliminate them as soon as possible. Our rooms are regularly sprayed by a Pest Control company every month. We are sorry about the bed bugs experience. We did not have adequate staff as they could not come to work due to the weather conditions which resulted for some staff in flooding of their homes. We provided accommodation and our services as best as we could during these difficult times. These conditions made it difficult for the Hotel to provide their normal services. All normal services including Public Transportation for staff to travel to work in were affected, there were frequent power cuts which resulted in places like the laundromat who were washing our linen delivering our laundry very late and not to mention the amount of debris in the Hotel due to the strong cyclone winds during day and the nights. As you are aware you checked in during Tropical Cyclone Sarai. Bula Alexis, Thank you for your feedback.
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